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OhGizmo!: OhGizmo! » Archive » Estes Astrovision Digital Video Rocket

  • Michael J · 1 year ago
    Hi,
    I just want to let you know that the Estes AstroVision rocket

    is not Window Vista compatible. In fact, Sandra at Estes

    customer service says "At this time none of our products are

    Vista compatible and we do not offer a "patch." Estes has

    known about this problem for quite some time and is not

    honoring their policy of a one year warranty against

    manufactures defects. Websters Dictionary describes defect

    as "Lack of something necessary for completeness." Sandra

    goes on to say "I understand the item was purchased in

    November 2007, if the store is not willing to refund your

    money due to a return policy they have, perhaps they will

    offer you a store credit? This product was created prior to

    the "Vista" program, therefore it is not compatible with the

    Vista program."
    On the AstroVision box it list minimum requirements. These

    minimum requirements are met by everyone running the

    Vista program.
    Just thought you should know. Email correspondence is

    available upon request.
    Michael Jennings